Canagan RAW Freeze Dried Dog Treats

Symply Pet Foods, the company behind premium pet food brands like Canagan, has been a long-standing partner of Law Print. Over the years, we’ve supported their team with innovative packaging solutions, primarily supplying pre-formed pouches and bags for their product ranges.

When Symply prepared to launch its new Canagan RAW Freeze-Dried Treats, they faced an unexpected packaging disaster having worked with another supplier. Law Print came to the rescue, turning a packaging setback into a successful product launch.

At Law Print, no project is too big, no challenge too complex, and no matter what has happened before, we’re always ready to support our customers when they need us.

What did we do?

Materials & Manufacturing Expertise

Format Optimisation

Pre-and Post-Press Quality Management

Print & Colour Management

Supply Chain Logistics

The Challenge

For this range, Symply initially chose a different packaging supplier due to specific lead time and FFS (Form Fill Seal) requirements. However, when the packaging films arrived, they failed to deliver on quality and performance:

The films wouldn’t run properly on the co-packer’s FFS lines
The print quality was poor, lacking the vibrancy and boldness needed for small-pack impact
The product launch had to be delayed, creating huge pressure on timelines

With deadlines looming and their new product range hanging in the balance, Symply called Law Print for help.

Our Approach

Having worked with Symply for years, we understood their quality expectations, brand standards, and operational needs. But this project was different. Unlike our usual supply of pre-formed pouches and bags, this application required FFS films in reel format to suit the co-packer’s technical restrictions.

To deliver a fast turnaround and high-quality solution, we:

1. Fast-Tracked the Entire Project

2. Solved Technical Packaging Issues

3. Improved Print Quality

The Result

In just 5 weeks from the initial call to delivery, we:

Delivered high-quality FFS films ready for immediate production
Helped Symply get their Canagan RAW Freeze-Dried Treats range back on track
Ensured the packaging matched the premium positioning of the Canagan brand

What could have been a costly disaster became a seamless recovery, allowing the launch to go ahead successfully.

A Trusted Partnership

While Symply initially chose another supplier due to specific timelines and packing needs, when things went wrong, they turned to Law Print.

This is a testament to the trust and confidence Symply has in us to deliver when it matters most. We understand that customers sometimes explore alternative suppliers to meet tight schedules or special requirements — but when challenges arise, they know we’re here to step in, resolve issues, and deliver results.

“A huge thanks to Carole and the team at Law Print – their dedication and expertise helped us turn a big setback into a success. They’ve been a trusted partner for years, and once again proved why we rely on them to deliver packaging that lives up to our brand.”

Charlie Williams – Symply Joint Managing Director

This project showcases what we do best at Law Print — responding quickly, solving problems, and delivering premium packaging solutions that help our customers succeed. For Symply, it wasn’t just about fixing a problem — it was about reaffirming a long-term partnership built on trust, expertise, and reliability. It also demonstrates our ability to adapt swiftly, whether it’s working with different formats like FFS films or fast-tracking processes to meet urgent deadlines. Our team’s expertise and agility ensured that Symply’s new product launch wasn’t just rescued, but delivered to the highest standard.

Carole Bayne

Managing Director

Good packaging protects your product, great packaging protects your brand.

Contact our team today to see how we can add value to your brand.